Our work

Client work is confidential.
The method is not.

We do not publish a client logo wall, and we do not name who we work with — see our case studies page for why. What we can show instead is the method itself, and real anonymised patterns from past engagements, each one linked back to where we first published it.

What every engagement produces

Five artifacts, each one nameable.

You cannot inspect a client we will not name. You can inspect a document. Each engagement produces the same five, regardless of industry.

Exception LedgerEvery real deviation from the documented process, how often it happens, and who absorbs it today.
AI Boundary MapEach step marked as deterministic code, model judgement, or human approval. Most steps are not AI.
Evaluation suiteA golden dataset, per-step pass rates, and a monthly accuracy report. A named line item, never bundled.
Decision logEvery agent action, its inputs, its confidence, and who approved it. A surface a compliance officer can open.
ERP-additive covenantWe build on top of your existing systems. We do not propose replacing them. No migration.
Read how each artifact is built →
How an engagement runs

Four rungs. You can stop after any of them.

0
Qualification call — free, 30 minutesA straight answer on whether there is anything here worth mapping.
1
Mapping Sprint — five days, embedded with the teamPaid discovery. Produces the Exception Ledger, the AI Boundary Map, and a fixed-price build quote.
2
Build — six weeks to productionScoped from the sprint findings, built on top of your existing systems, human approval at every irreversible step.
3
Run — ongoingMonthly accuracy report against the golden dataset, regression alerts, quarterly re-scoping.
See the full ladder →
Patterns from real engagements

No client names. Real patterns.

Each of these is drawn from an actual engagement and was published, in this form, on the page linked below — this section compiles them, it does not introduce anything new.

A European manufacturer’s order-handling workflowWe mapped the workflow step by step. Three of eleven steps genuinely needed a model. The other eight were parsing, lookups, validation and routing — work that ordinary software does more cheaply, faster, and with an answer you can reproduce tomorrow.Source: Embedded Operators
A quote-to-cash process, five handoffs, no ownerSales creates the opportunity, finance checks the credit position, operations confirms it can be delivered, legal reviews non-standard terms, finance invoices. Five handoffs, five owners, and a process that no single one of them is accountable for end to end.Source: AI Does Not Respect Your Org Chart
Mid-market agency engagementsAcross the agency engagements in our data, the median engagement value is $45K — and the agencies that get the most from it are the ones that had already mapped which of their own workflows were the real bottleneck before the build started.Source: AI Workflow Automation for Agencies
Research-heavy consulting workIn research-heavy consulting engagements, we typically see a 30–50% acceleration in deliverable turnaround — concentrated almost entirely in the research and first-draft stages, not in the judgement calls a senior consultant still makes.Source: AI Tools for Consultants
Non-billable admin at agenciesThe average agency in our data loses 12–18 hours per week, per fee-earner, to non-billable admin — timesheets, status updates, scope-change paperwork. That is the workflow we map first, because it is the one nobody budgeted for and everybody absorbs.Source: AI Automation for Agencies
One senior specialist hire vs. a platform licenseWhen the choice is between a platform license and a single senior automation specialist hire, the hire wins more often than vendors admit — a typical range of 5–10x return, because the specialist finds the three workflows worth automating instead of automating whatever the platform demo covered.Source: Workflow Automation Specialist Hiring Guide
The one we can show end to end

Not a client. Our own network.

Client engagements stay confidential. The one system we can walk through in full — challenge, build, results — belongs to a partner in our own network, not a client, which is exactly why we are able to show it.

Read the case study →
Read this before you book

When you should not buy this.

You can staff a standing practiceIf you are large enough to run your own internal delivery team, hire it. Embedded delivery is how you learn what to hire for, not a permanent substitute for it.
The problem is arithmetic, not judgementIf the rules are knowable and stable, a rules engine or a well-built spreadsheet beats anything we would put in front of you, and costs less to maintain.
No executive owns the outcomeWithout a named owner who can clear an approval boundary, the work stalls at the first one. That is true regardless of who builds it.

Thirty minutes to find out whether there is anything worth mapping.

The call is free, and we will tell you if the answer is no.